FAQs
How can I contact you?
Email us at info@lavender-cottage.shop
What are your wax melts made from?
Our wax melts are made from soy wax and concentrated fragrance oils blended together.
Our Soy Wax
- Plant based
- Cruelty free
- Vegan friendly
Our Fragrance Oils
- 100% Concentrated
- Paraben Free
- Cruelty Free
- Vegan Friendly
What type of wax warmers can I use?
Our wax melts are compatible with tea light wax melt warmers, as well as electric wax melt warmers, we advise against using oil burners as the flame tends to be closer to the dish and will over heat the wax.
How do I use your wax melts?
Simply snap off 2 cubes and place in the well of your warmer, once melted the scent will be released. For best results we recommend using a 40w-60w electric warmer or a tealight warmer with 4 hour tealights.
How do I change fragrances?
Heat your wax warmer for under a minute and the wax will pop out with ease. Then with a cotton wool ball, gently remove the remaining wax.
How long do your wax melts last?
While we do give estimated times for how long wax melts should last on our product listings, it can differ between each scent, and the type of wax warmer you use can have an effect on how long your wax melts will last.
As for your wax warmer of choice, the hotter the warmer gets, the quicker the scent will burn away. Tea light burners are known for being quite hot in comparison to most electric wax melt burners, this isn't necessarily a bad thing, you'll find by using a hotter wax melt warmer, the fragrance will really pack a punch. As for electric wax melt warmers that do not get quite as hot, the scent may last a little longer, and while still incredibly noticeable, it will be a little more subtle than if it were in a hotter warmer.
What does the information on the bottom of the wax melts mean?
On the bottom of all wax melts we include a CLP label, in short, it includes any allergens and precautionary/hazard statements. This information is handy in case of any allergic reactions, but especially important if a wax melt is accidentally ingested. All of the relevant information is included for health professionals to refer to in case of accidental ingestion, as well as our emergency contact number if more information is required.
What's the best way to store my wax melts?
If properly looked after and stored away, your wax melts can last quite some time! Store inside a container in a cool, dark place for best results, and double check that the storage area is still cool enough during the summer. When stored properly wax melts can last 12+ months.
Are you insured and CLP compliant?
We are fully insured and CLP compliant. You can find the CLP information on the packaging of all our wax melts.